The mPowernet owners sent mail explaining this situation to the Postmaster address at a large number of sites, of which TBTF was one. They had to go to some lengths to get the mail through as a number of systems have been configured to refuse all mail from mPowernet.com (it's on the list of known spammers, remember).
I have removed mPowernet.com from the list hosted here and have posted their letter in full below. My apologies and best wishes to Marketing Power Network.
Date: Wed, 24 Sep 1997 15:29:07 -0400 From: Eric Ridgway
Newsgroups: news.admin.net-abuse.email Subject: A Plea to ISPs A Plea to all Internet Service Providers Hello, I work for a small, but growing, ISP located in Cincinnati, OH called Marketing Power Network (or Mpowernet, for short). We have been in business for a little over a year now. Back in April we had a couple of users whom decided to do the unthinkable, they spammed. We received a fair number of complaints about these two users (around 30 or so, mostly from people using AOL) and the accounts were quickly terminated. While we thought that this was the end of the problem, we were greatly mistaken. Apparently, one of the complaints we received from AOL users was a letter from David O'Donnell (PMDAtropos@aol.com) who is in the Internet Development Outreach & Technology department. He stated that if he wasn't informed of the actions taken against this user, we would be placed on AOL's Preferred Mail List of domains to be blocked. Unfortunately, this letter went unnoticed, and we were placed onto this. While I could try and make excuses about why this message was not replied to, that is not the point of this letter, so let us chalk it up to inexperience as being an Internet service provider. While we were placed on this list sometime in April of this year, it was not noticed until the beginning of July while doing a search on our domain name. By that point in time, our name had also begun to appear on other companies various e-mail blocking service's lists and has continued to do so. We never received any notification or complaints from the postmasters of these other companies. A list of various ISPs known to be blocking our domain is given at the bottom of this document, but it is unknown as to how many other companies might be blocking us as well that we are unaware of. As of this point in time, we are working with AOL to get our name removed from their list. We have spoken with Mr. O'Donnell as well as people in their legal department and followed their requests to the letter (disabling relaying on our mail server, signing into a contract, etc.). Hopefully we will have our name removed from the list on their web site soon. We have attempted to contact the other companies that are blocking our domain. But without being able to send them e-mail (due to the blocks) this has been, to say the least, difficult. For the most part, our phone calls to them have not been returned. The main reason I am posting this message is that I would like to have the blocks on our company's domain name removed, and I am lost as to how else to achieve this goal. Our company has always had a zero-tolerance policy towards any sort of system, e-mail, or newsgroup abuses. Feel free to check our "Terms and Conditions of Use" document located at http://www.mpowernet.com/terms.htm. If someone could forward or notify the providers listed below about this newsgroup posting, I would be most appreciative. This issue has been incredibly frustrating both to ourselves as well as the users of our system. Any other suggestions on how else to resolve this matter would also be appreciated. The second reason behind this letter is to start a healthy discussion about the practices that some ISP's are using in determining which domains should be blocked from their e-mail services. I have no problem with domain-based blocks, nor with the procedures by which AOL followed in determining that our domain should be blocked. The problem I have is that I believe that most of the other companies that are using domain-based e-mail blocks are simply using the list posted on the AOL site and initiating the block. Doing so without ever receiving a complaint or an illegal e-mail message from a domain, or sending a warning letter to ISP about the forthcoming block, does not seem appropriate. I understand that many companies are under a lot of pressure from users to help limit the amount of junk mail they receive, and that using a list that someone else has generated is certainly the easiest way to go. But I think it would be a good idea for companies that are going to be using this kind of service to send an e-mail message to the Internet service providers in question before initiating a block on their domain name, such as AOL is doing. All ISP are required to have a firstname.lastname@example.org account activated. It would not take long for a company to send a brief message to this account for each domain, and then begin the block if no response was received. Thank you for your time Eric S. Ridgway Phone: (513)381-SURF Webspinner(among other things) Fax: (513)784-1819 Marketing Power Network (Mpowernet) http://www.mpowernet.com/ Sites (with location of list) that are currently blocking e-mail from our domain: http://www.informatik.uni-kiel.de/~ca/email/block/reject-mail.html http://www.iaw.on.ca/rickb/spamlist.txt http://post.larc.nasa.gov/spam.html http://www.xensei.com/policies/selectmail-list.html http://www.mmgco.com/nospam/ns1.html http://www.znet.com/spammers.txt http://www.tbtf.com/resource/more-spammers.txt http://spindle-ee-net2.ee.ed.ac.uk/comp/spamsites http://www.m-kelly.demon.co.uk/spam-list.html http://jonathan.nrgup.com/badmailfrom http://www.rrz.uni-koeln.de/RRZK/uklan/sendmail/junk-domain.txt http://www.nauticom.net/www/banned.html http://www.seanet.com/helpdesk/abuse.FAQ.html http://alcor.concordia.ca/topics/email/auto/procmail/spam/tag-aol.html http://pcslink.com/spam/spammers.txt http://www.baycis.com/antispam/SpamDomains.txt http://www.technimedia.com/blocked.html http://www.mindspring.com/cgi-bin/spamlist.pl http://www.pair.com/ Along with AOL. ====================================== FIGHT SPAM!!! http://www.cauce.org/ http://spam.abuse.net/spam/ ====================================== ------------------------------------------------- Support the anti-spam amendment and put an end to unsolicited e-mail. Join at http://www.cauce.org Post their note and note in emendations.
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